Quality management system software that centralises quality processes and supports continuous improvement. A modular platform TecBytz deploys.
What problem does Quality Management System solve?
Quality activities are often spread across teams and processes. That makes it difficult to keep practices consistent, spot improvement opportunities and coordinate quality-related information.
The Quality Management System gives supported quality processes a central home, organised into modules that reflect your quality and operational needs.
What is quality management system software?
Quality management system software is a central platform for organising the processes an organisation uses to keep its work consistent and to improve it over time. The Quality Management System is a modular, ready-built product that TecBytz deploys, customises and integrates. It is intended to reduce manual work and support process maturity and operational efficiency.
How does the Quality Management System work?
It organises supported quality-related workflows in one platform, split into modules that match your needs. Teams use it to follow documented processes, review gaps, identify improvement and training opportunities, and, where supported integrations exist, to see selected operational information through a common interface.
Who uses the Quality Management System?
Quality managers, operations leaders, process owners and ICT operations teams. Typical uses:
- Quality process coordination: quality teams organise documented processes and related follow-up activities.
- Operational maturity improvement: operations teams review process gaps and improvement opportunities.
- Quality-related operational visibility: where supported integrations exist, teams review selected operational information in one place.
What are the benefits of a central quality platform?
- More consistent quality-related processes.
- One place for supported quality information.
- Support for finding process and training improvements.
- A modular foundation for operational quality needs.
How does TecBytz deliver the platform?
TecBytz deploys the modules you need and connects them to your operational systems where that is in scope. Our business process automation, enterprise application integration and testing and quality assurance services support the rollout.
Integrations are scoped for each project. The connections listed on this page are the ones we typically recommend and build for this product, and hosting and deployment are agreed with you during discovery.
What can Quality Management System do?
Centralised quality processes
Organise supported quality-related workflows in one platform.
Modular capabilities
Deploy the modules your organisation needs rather than one fixed package.
Process improvement support
Support consistent processes and the identification of improvement opportunities.
Training opportunity identification
Help identify where training can improve quality outcomes.
Operational information interfaces
Present selected operational information through a common interface, where supported integrations exist.
Process maturity focus
Link quality improvement to operational maturity and efficiency.
Who is Quality Management System for?
- Telecom
How is Quality Management System deployed and integrated?
Integrations
- Directory services and single sign-on
- Email notifications
- Operational data sources (alarm, performance, inventory, provisioning, configuration and security information) through APIs
- ERP and asset or inventory systems
- Document and file storage
- Data import and export (CSV and spreadsheets)
Frequently asked questions about Quality Management System
What is the purpose of the Quality Management System?
It organises quality-related business processes and supports continuous improvement.
Is it modular?
Yes. It is a multi-module platform, and TecBytz deploys the modules your organisation needs.
Does it integrate with operational systems?
Yes, where a connection is in scope. It can present selected operational information through a common interface, and TecBytz scopes and builds the connections to your operational systems for each project.
Does it guarantee ISO certification?
No. The platform helps organise quality processes; it does not guarantee certification or compliance with any standard.
Can it be customised?
Yes. TecBytz configures the platform to your quality processes during deployment and can extend it as part of a project.
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